Topx app is fully committed to protecting the privacy and personal data of every user. This policy clearly explains how we collect, use, and safeguard your information.
We take privacy seriously — here's how we protect every detail of your data
All data transmitted between your device and the topx app servers is protected by 256-bit SSL encryption, ensuring no third party can intercept your sensitive information.
Our Know Your Customer (KYC) process uses an integrated and secure verification system. Your identity documents are processed through strictly controlled channels.
Your personal data is stored on servers under continuous security monitoring. Access to this data is restricted to authorised personnel only.
Topx app has never and will never sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent.
You have the full right to access, correct, or request the deletion of your personal data. We take every privacy-related request seriously.
The topx app Privacy Policy is drafted in accordance with applicable data protection legislation, ensuring your rights as a user are fully protected at all times.
This Privacy Policy outlines topx app's commitment to protecting your personal information. By using our platform, you agree to the practices described in this document. Please read it carefully before registering or making any transactions.
Topx app collects your personal information for legitimate and clearly defined purposes only. We do not collect data beyond what is necessary for platform operations. The types of information collected fall into two main categories:
Information you provide directly: This includes your full name, email address, phone number, date of birth, MyKad or passport number, residential address, bank account information, and e-wallet details used for transactions. This information is required during the registration and KYC verification process.
Information collected automatically: When you browse the topx app platform, our systems automatically record technical information such as IP address, browser type, device operating system, pages visited, session duration, and interaction patterns. This data is used solely for technical and security purposes.
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity | Name, MyKad, date of birth | Mandatory (KYC) |
| Relationship | Email, phone number | Mandatory |
| Finance | Bank account, e-wallet | Mandatory (transactions) |
| Technical | IP, browser, activity logs | Automatic |
| Cookies | Language preferences, login session | Functional |
Every piece of information we collect is used for a specific and transparent purpose. topx app never uses your personal data for purposes unrelated to the platform's operations without your consent. Below are the primary purposes for which data is used:
For direct marketing purposes, we only send communications to users who have given their consent. You may withdraw this consent at any time through your account settings or by contacting our customer support.
Data security is topx app's highest priority. We continuously invest in the latest security infrastructure to ensure your personal data is always protected against unauthorised access, leaks, or security breaches.
All communication between your device and the topx app servers uses Transport Layer Security (TLS) 1.3 encryption — currently the highest industry standard. This means that even if someone manages to intercept your connection, they will be unable to read any data transmitted.
While we take all reasonable precautions, no system can be guaranteed 100% secure. You are also responsible for maintaining the security of your own password and login credentials.
As a trusted online gaming platform, topx app is required to conduct a Know Your Customer (KYC) process for all members. This process not only fulfils legal requirements but also protects you from unauthorised use of your account.
Documents submitted during the KYC process are handled through a secure, integrated system. No unauthorised personnel can access copies of your identification documents. All documents are stored in encrypted form and accessible only for legitimate verification purposes.
All KYC documents submitted through the topx app platform use a secure HTTPS connection. You do not need to send documents via email or any unsecured channel.
Topx app does not sell, rent, or disclose your personal data to third parties for commercial gain. However, in the course of platform operations, there are limited situations where data may be shared with trusted parties:
All third-party business partners and service providers with access to user data are bound by strict data protection agreements and are not permitted to use that information for any other purpose.
Topx app uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help the platform remember your preferences and settings.
| Cookie Type | Function | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Session only |
| Functional Cookies | Saving language preferences and settings | 30 days |
| Analytics Cookies | Understanding platform usage patterns | 90 days |
| Marketing Cookies | Displaying relevant promotions | 60 days |
You can control or delete cookies through your browser settings. However, removing essential cookies may affect certain platform functions such as auto-login. For the best experience, we recommend allowing essential and functional cookies.
You can manage your cookie preferences at any time through the topx app account settings panel. We respect your privacy choices and ensure the platform remains functional even if you disable non-essential cookies.
Topx app recognises and respects users' rights regarding their personal data. You have the following rights, which you may exercise at any time:
You have the right to know what personal data we hold about you and request a copy within 30 days of your application.
If any of your personal information is inaccurate or outdated, you have the right to request a correction at no charge.
You may request the deletion of your personal data under certain circumstances, subject to applicable data retention legal requirements.
You have the right to object to the processing of your data for direct marketing purposes, and we will cease such use immediately.
You have the right to receive your personal data in a machine-readable format and transfer it to a service provider of your choice.
To exercise any of the above rights, contact the topx app customer support team via 24/7 live chat. All requests will be processed within 30 business days.
Topx app only retains your personal data for as long as it is necessary for the purposes stated in this Privacy Policy or as required by law. Retention periods vary by data type:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity. This deletion process is irreversible.
Topx app reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Any updates made will be published on this page with the latest revision date.
For changes deemed significant and directly affecting your privacy rights, we will send a notification to the email address registered to your account at least 14 days before the changes take effect. This gives you sufficient time to review and understand the changes before they are implemented.
Continued use of the topx app platform after the effective date of any policy changes constitutes your acceptance of the updated terms. If you do not agree with any changes, please discontinue use of the platform and contact our team to close your account.
We recommend reviewing this Privacy Policy page periodically. You can also enable email notifications in your account settings to receive updates directly to your inbox.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, the topx app privacy team is here to help. We are committed to responding within a reasonable timeframe to all privacy-related enquiries.
Topx app takes every privacy breach report seriously. If you notice any unauthorised or suspicious use of your data, please contact us immediately so that appropriate action can be taken to protect your account.
Answers to the most frequently asked questions about our data protection and user privacy practices
Topx app ensures every gaming experience is protected by the latest security technology. Register now and enjoy thousands of games with complete peace of mind.